There is no minimum order and no handling charge on small orders.

You may email the customer service team directly using the contact  form on our enquiries page

 Yes. Asiatic Beauty ships internationally to most countries.

Please e-mail us using the form on our enquiries page & we will add your country to our shipping list. The shipping list reflects countries that we have either completed sales to or received enquiries from.

Tell a friend - right hand side image; whereby you can directly e-mail a friend that may be interested in the product. Print page - left hand side image; whereby creating a more printer friendly page. 

We currently use PayPal for all payments, PayPal will accept payment from your credit or debit card & is regarded as the most secure credit card & debit card payment service on line.

YES......PayPal is very easy to understand & navigate. Once you click the checkout button you will be re-directed to PayPals secure payment page where you only have to input your card details safe in the knowledge that PayPal is one of the most secure payment systems on the internet.

Yes, if you require shipping by courier please contact us using the form on our enquiries page & we will send you a shipping quotation. We use PosMaju Malaysian national courier, very reliable.

Please check the 'shipping info' web page on this site.

Delivery times do vary and can depend on the postal service to the destination. While tracking is available for registered airmail, the best option would be to check with your local post office as sometimes notice of attempted delivery may have been misplaced. Contact details of your local post office can be obtained through the website of your country's postal service. We may be able to trace your parcel if it isn't at your local post office, but please note that a full trace will take a minimum of 7 days due to postal requirements.

After placing your order, an e-mail confirmation will automatically be sent to you with your unique order number. An e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package. Orders are shipped within 24 hours after the order has been placed.

Unfortunately, we can no longer accept personal cheque as payment for orders on Asiatic-beauty.com. We apologize for any inconveniences this may cause.

Wondering when your order will arrive? Need to change something about an order you've placed? You can review and revise your order so that it's just the way you want it by visiting Your Account.

If you were unable to find your answer using our Web site's self-service features, then contact our customer service department using the contact form on the enquiries page we'll be happy to assist you.

Please note:

For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your account. We can only read and respond to messages in English.

Once you sign up to become a member of Asiatic Beauty you will receive notification of any special offers on our skin care. From time to time we will have special offers that are exclusive to members only & we also intend to issue discount coupons from time to time when certain buying criteria is met. Access our helpdesk & so much more......
To sign up just go to the  my profile page & fill in the online form.

We regularly ship to customers worldwide. The majority of countries, particularly U.S.A., Australia, Japan, Korea, do not charge customs duty on small packages dispatched by air. In cases where duty is charged to customers in some European countries, please collect the package, pay any fees due and then e-mail or post your receipt to us and we will reimburse you. PLEASE note that this is on a good will and not on an obligation basis. If you are charged any customs duty, for the time being, we will endeavour to assist and make the reimbursement. IMPORTANT: Please include your order number on ALL correspondence to ensure prompt service. Please also note that all claims for refunds must be made within 1 months of the order date.

 Yes but there are minimum order requirements. For more information please contact us using the form on our enquiries page

No problem.....Just send an e-mail to our customer service team using the form on our enquiries page & we will happily respond with a solution. If any question appears repetitively we will update our FAQ to include it.

No, many of our products like Antea Age™ Cream & the Malaysiatic™ product range can be used by everyone regardless of skin colour. However to satisfy the huge demand in the Asian Skin Care market we created a line of skin lightening products with the unique gentle touch that is now a hallmark of Asiatic Beauty.

Asiatic Beauty™ products that can be used by everyone regardless of the colour of their skin are Antea Age™ Cream, Pegaga Body Bar Soap & Scrub, Pegaga Personal Hygiene Wash, Passion Plus & SPF 30 Sunscreen.

Asiatic Beauty™ products that have been designed to be part of a skin lightening strategy especially for the Asian Skin Care market are Whitening Night Cream, Whitening Bar Soap, Whitening Cleanser, Whitening Toner, AHA Toner, Collagenic White & the 4 in 1 trial pack.